Help & support
Can't find your answer? Message @subexpressadmin on Telegram.
How to order
Pick a product, plan and quantity, then press Buy now. Sign in with Telegram, Google or email if you haven't.
Your stock is held for 15 minutes. Pay with your wallet (one tap), Binance Pay or Bybit internal transfer — send the exact amount in USDT.
Paste the payment ID (Binance Order ID or Bybit TxID). It's checked automatically and your order is delivered in seconds.
Payments
Which payment ID do I paste?
Binance Pay: the Order ID (numbers only) from the payment details. Bybit: Assets → Withdraw → Internal Transfer to our UID, then the Transaction Hash (TxID) from the transfer details.
I paid after the 15 minutes ran out.
Open the order again — closed orders still have a "Already paid?" box. If the payment is found and stock is available, it's delivered right away.
I sent the wrong amount.
Payments are matched by the exact payment ID and amount. If you paid less, message support with the ID. If you paid more, support can add the difference to your wallet.
Can I use my Telegram bot wallet?
Yes — sign in with Telegram (or link it in Account). Your bot wallet, orders and referrals are shared. Top up with Deposit in the bot. Wallet funds can't be withdrawn.
Warranty
FW — full warranty
Covered for the whole period. If it stops working, report it (bot → My Orders → Report Problem, or support). We replace it, or refund the unused days to your wallet.
NW — no warranty
No replacement after delivery. Check the account right after you receive it and tell us at once if something is wrong.
What ends the warranty?
Changing the email, password or security settings of a delivered account, sharing it further, or breaking the product's rules written in its notes.
Resellers & bulk
Bulk orders
Choose any quantity. Volume prices apply automatically. After delivery you can copy all accounts in your format (login:password, login | password, or "for customers" with the activation guide), or download .txt / .csv.
API and your own store
We also offer a Partner API and your own branded Telegram store with our stock behind it. Ask in @Subexpressshope_bot.
Terms
By buying you agree that: digital goods are delivered automatically and can't be returned once delivered; refunds are made as wallet credit only (wallet balance can't be withdrawn); warranty applies only as described above and in the product notes; prices are in USD (USDT) and are the same as in our Telegram bot; abuse, chargebacks or fraud lead to account suspension.
Privacy
We store only what is needed to run your account: your name, email and/or Telegram ID, sign-in history, and your orders. Passwords are stored hashed. We don't sell your data and we never message anyone on your behalf. Payment details stay with Binance / Bybit — we only see the payment ID and amount.